Medical Care Navigator

Siloam Hospitals Group · 📍 Karawaci, Banten · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
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Siloam Hospitals Group is seeking a dedicated and compassionate Medical Care Navigator to join our team in Karawaci, Banten. As a Medical Care Navigator, you will play a crucial role in ensuring that our patients receive the highest quality of care and support during their hospital stay. This position offers the opportunity to work in a dynamic and patient-centered environment, with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Assist patients and their families in navigating the hospital environment and understanding their care plans.,Coordinate with healthcare providers to ensure seamless communication and patient care.,Provide emotional support and information to patients and their families.,Assist in patient discharge planning and follow-up care coordination.,Facilitate patient and family engagement in their care decisions.,Maintain accurate and up-to-date patient records and documentation.,Promote a positive and supportive environment for patients and their families.,Participate in continuous quality improvement initiatives to enhance patient care.

🎓 Kualifikasi & Syarat

Bachelor's degree in Nursing, Health Sciences, or a related field.,Certification as a Medical Care Navigator or equivalent experience.,Minimum of 2 years of experience in a patient care or support role.,Strong communication and interpersonal skills.,Ability to work well under pressure and in a fast-paced environment.,Proficiency in English and Indonesian languages.,Knowledge of hospital policies, procedures, and regulations.,Compassionate and patient-centered approach to care.

🛠️ Keahlian

Patient advocacyInterpersonal communicationTime managementProblem-solvingCultural competenceTechnology proficiencyTeamworkEmpathy
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